ISSUANCE OF CERTIFIED COPIES OF DOCUMENTS (APPOINTMENTS , SERVICE CARDS/RECORDS, CSC ISSUANCES AND RESOLUTIONS, SALN)

Schedule of Availability of Service:

  • Monday – Friday
  • 8:00 a.m. – 5:00 p.m. without noon break

 

Who May Avail of the Service:

  1. The following may be allowed access to CSC records:
  2. Any requesting party as it pertains to his/her personal records;
  3. The Head of the Agency, the Personnel Officer or the Administrative Officer of the Agency to which the employee concerned belongs;
  4. Courts and administrative bodies exercising quasi-judicial and/or investigative functions by means of the compulsory process of subpoena duces tecum, in aid of the determination or resolution of pending cases; and
  5. Such other officials or entities duly authorized by competent authorities.

 

What are the Requirements:

  1. Accomplished Personnel Records Request Form (PRRF);
  2. One (1) valid identification (ID) card;
  3. If the request is filed through a representative, an Authorization Letter and/or Special Power of Attorney (SPA) and one (1) valid ID of the representative.

 

Duration: 25 minutes

 

How to Avail of the Service:

 Step  Applicant/Client  Service Provider Duration of Activity (Under Normal Circumstances)  Person in
Charge
 Fees  Form
 1 Accomplish Personnel Records Request Form (PRRF) Receive/review the accomplished form.  2 minutes Action
Officer
  PRRF
 2 Wait while the requested
documents are being
retrieved
Retrieve the requested records, issue order of payment and advise client to pay corresponding fee if records are available.

If records are not available, inform the client that the requested documents/ records are not available.
19 minutes Action Officer    
3 Pay to the Cashier While the client pays the corresponding fee, the requested records are being photocopied/
reproduced.
 2 minutes  Cashier

Authenticated
Copy

Appointment:
P30.00;

Service Card/
Record: P40.00;

CSC Issuances/
Resolutions:
P10.00/page;

SALN:
P30.00/copy

Official
Receipt
 4 Present Official Receipt (OR) Record OR Number   Action Officer    
5 Receive the documents
requested
Release requested documents/records to client 2 minutes Action Officer  

Certified
copy of
document

END OF TRANSACTION

 

Note: Form is available at the Regional Office and can be downloaded HERE. The 25-minute processing time is for one client being served at one time. The time is extended when there are two or more clients.