Schedule of Availability of Service:

  • Monday - Friday
  • 8:00 am - 5:00 pm without noon break


Who May Avail of the Service:

  • Eligibles who have original copy/ies of the certificate/s of eligibility or report/s of rating in their possession and want it/these authenticated.


What are the Basic Requirements:

  1. Properly accomplished Eligibility/Exam Records Request Form (ERRF)
  2. Original Certificate/Certification of Eligibility or Report of Rating
  3. Certification fee: Php 50.00 per copy
  4. Two (2) valid Identification (ID) Cards or if the requesting party works/lives abroad:
    • Copy of passport; and
    • Copy of one (1) Identification Card
      • Both duly authenticated/validated by the Philippine Embassy or Consular Office

Note: Valid ID contains applicant’s clear picture, date of birth, signature, and signature of the authorized head of the issuing agency such as Driver’s License, SSS ID, GSIS ID, Philhealth ID, current Company/Office ID, current School ID, Postal ID, BIR ID, Barangay ID, Voter’s ID, Valid Passport, or Police Clerance. Any ID not included in the list shall NOT be accepted.


Special Requirement:

  1. NSO-Issued Marriage Contract for women who married after taking the examination


What are the Additional Requirements if request is filed through a representative:

  1. Authorization Letter or Special Power of Attorney (SPA);
  2. One (1) valid Identification Card of the Representative


Duration: 60 minutes

 How to Avail of the Service:

Step   Applicant/Client  Service Provider Duration of Activity (Under Normal Circumstances)   Person in
Fees  Form 

Fill-out Eligibility/Exam Records Request Form (ERRF).

Receive/review accomplished ERRF; issue Order of Payment; and advise client to pay to the Cashier. 1 minute ESD Personnel
  ERRF (revised 100312); and Order of Payment

Wait for the request to be processed

Process the request

 56 minutes

ESD Personnel / Supervisor    

Pay to the Cashier.

Process payment and issue Official Receipt (OR)

1 minute

Cashier P50.00 per copy Official Receipt
4 Affix signature on the release portion of the ERRF or file copy Release the Authenticated Copy of the Certification of Eligibility to client 2 minutes ESD Personnel   Authenticated copy

Note: Form is available at the Regional Office and can be downloaded HERE. The 60-minute processing time is for one or two clients being served at one time. The time is extended when there are more clients.