Schedule of Availability of Service:

  • Monday - Friday
  • 8:00 am - 5:00 pm without noon break


Who may avail of the Service:

  1. Those who lost their Certificate of Eligibility (due to typhoon, flood, fire, theft, etc.)
  2. Those who are not in possession of their Certificate of Eligibility (did not receive/claim their certificate, submitted COE to the agency, etc.)
  3. Those who want to replace their Certificate of Eligibility (old/torn/worn-out certificate, request for correction of personal information has been duly granted by the Commission, etc.)


What are the Basic Requirements:

  1. Properly accomplished Eligibility/Examination Records Request Form (ERRF) and Declaration Form (DF)
  2. One piece 1 inch by 1 inch picture with full name tag and signature affixed prior to having the photograph taken
    • Signature must be on top of the printed name.
    • Photograph should have been taken within three (3) months prior to filing of request for Certification of Eligibility.
    • Scanned, computer-generated photo/name/signature will not be accepted.
  3. Certification fee: Php 100.00 per copy
  4. Two (2) valid Identification (ID) Cards or if the requesting party works/lives abroad:
    • Copy of passport; and
    • Copy of one (1) Identification Card
      • Both duly authenticated/validated by the Philippine Embassy or Consular Office

Note: Valid ID contains applicant’s clear picture, date of birth, signature, and signature of the authorized head of the issuing agency such as Driver’s License, SSS ID, GSIS ID, Philhealth ID, current Company/Office ID, current School ID, Postal ID, BIR ID, Barangay ID, Voter’s ID, Valid Passport, or Police Clearance. Any ID not included in the list shall NOT be accepted.)

Special Requirement:

  1. PSA-Issued Marriage Contract for women who married after taking the examination

What are the Additional Requirements if request if filed thru a representative:

  1. Authorization Letter or Special Power of Attorney (SPA); and
  2. One (1) valid Identification Card of the representative


Duration: 60 minutes (For verification of examinations conducted in 1985 and prior years, or eligibilities granted which need further verification, the process may take a longer duration and the client is advised accordingly.)

How to Avail of the Service: 

Step Applicant/Client  Service Provider Duration of Activity
(Under Normal
Person in Charge Fees Form 
1 Fill-out Eligibility/Exam
Records Request Form
Receive/review accomplished ERRF and DF, and issue Order of Payment. 1 minute ESD personnel   ERRF (Revised
DF and Order
of Payment

Wait for the request to
be processed.

Process the request

56 minutes

ESD personnel / Director


3 Pay to the Cashier. Process payment and issue Official Receipt. 1 minute Cashier P100.00/
4 Present OR and affix
signature on the release portion of the ERRF or file copy.
Release the Certification of Eligibility to client. 2 minute ESD
  Certification of Eligibility

Note: Forms are available at the Regional Office and can be downloaded HERE.
The 60-minute processing time is for one client being served at one time. The time is extended when there are two or more clients.