COUNSELING/RESPONSE TO QUERIES/ASSISTANCE ON CIVIL SERVICE MATTERS (WALK-IN)
Schedule of Availability of Service:
- Monday – Friday
- 8:00 am – 5:00 pm without noon break
Who May Avail of the Service: General Public
What are the Requirements: None
Duration: 5 minutes
How to Avail of the Service:
| Step | Applicant/Client | Service Provider | Duration of Activity (under Normal Circumstances) |
Person in | Fees | Form |
|---|---|---|---|---|---|---|
| 1 | Accomplish and submit Customer Information Sheet |
Provide reply to simple queries For complex queries or concerns, request client to fill-out Aksyon Para sa Taumbayan Form and advise him/her that the matter will be referred to appropriate office. |
5 minutes | Assigned Action Officer |
Aksyon Agad Para sa Taumbayan Forms: Form 1 - For commendation Form 2 - For request for Assistance Form 3 - For complaint Form 4 - For |
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