Certified Copies of Documents

ISSUANCE OF CERTIFIED COPIES OF DOCUMENTS (APPOINTMENTS , SERVICE CARDS/RECORDS, CSC ISSUANCES AND RESOLUTIONS)

Schedule of Availability of Service:

  • Monday – Friday
  • 8:00 a.m. – 5:00 p.m. without noon break

 

Who May Avail of the Service:

The following may be allowed access to CSC records:

  1. Any requesting party as it pertains to his/her personal records;
  2. The Head of the Agency, the Personnel Officer or the Administrative Officer of the Agency to which the employee concerned belongs;
  3. Courts and administrative bodies exercising quasi-judicial and/or investigative functions by means of the compulsory process of subpoena duces tecum, in aid of the determination or resolution of pending cases; and
  4. Such other officials or entities duly authorized by competent authorities.

 

What are the Requirements:

  1. Accomplished Personnel Records Request Form (PRRF);
  2. One (1) valid identification (ID) card; and
  3. If the request is filed through a representative, an Authorization Letter and/or Special Power of Attorney (SPA) and one (1) valid ID of the representative.
  4. If a requesting party claims to be surviving spouse/heir, a Certificate of Death shall be required.

 

Duration: 25 minutes

 How to Avail of the Service:

 

Step

 

Applicant/Client

 

Service Provider

 Duration of Activity (Under Normal Circumstances)

 Person in
Charge

 

Fees

 

Form
 1 Accomplish Personnel Records Request Form (PRRF) Receive/review the accomplished form.  2 minutes Action
Officer		   PRRF
2 Wait while the requested documents are being retrieved Retrieve the requested records, issue order of payment and advise client to pay corresponding fee if records are available.

If records are not available, inform the client that the requested documents/records are not available.		 19 minutes Action Officer    
3 Pay to the Cashier While the client pays the corresponding fee, the requested records are being photocopied/reproduced.  2 minutes  Cashier

Authenticated Copy

Appointment:P30.00;

Service Card/ Record:P40.00;

CSC Issuances/ Resolutions:
P10.00/page;

SALN:P30.00/copy

 Official
Receipt
 4 Present Official Receipt (OR) Record OR Number   Action Officer    
5 Receive the  documents requested Release requested documents/records to client 2 minutes Action Officer  

Certified
copy of
document

END OF TRANSACTION  

Note: Form is available at the Regional Office and can be downloaded HERE. The 25-minute processing time is for one client being served at one time. The time is extended when there are two or more clients.